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Client
Kupa Kenya App Redesign
Role in project
UX/UI Design
Services
UX research & problem definition
Information architecture
UI redesign and component system
Modern elements
Usability Testing
Year
2025
About this projects

UI/UX Design · Fintech · Community Welfare App · Mobile Redesign

This project focused on redesigning the existing mobile interface to improve usability, modernize the visual experience, and introduce a clearer onboarding journey for new users.

View App View App

KUPA Kenya is a community welfare and support application that helps members contribute and access financial assistance during emergencies such as bereavement. The platform enables users to participate in a structured contribution system and receive support when needed.

The Challenge

The original KUPA app had several usability and design issues that affected user experience:

  • The interface was outdated and visually unappealing
  • Navigation was not intuitive, making key actions hard to find
  • There was no onboarding experience to explain the app’s purpose
  • The overall experience felt unengaging and lacked clarity for new users

Results

Users now understand the app immediately through onboarding
Navigation is faster and more predictable with a persistent menu bar
The visual redesign improves engagement and trust in the platform
Key Improvements Key Improvements